Shipping Policy

Last Updated: September 8, 2026

RSS Peptide supplies peptide products for laboratory and scientific research use. Shipping arrangements may vary depending on the destination, order details, and available logistics options.

1. Order Processing

After an order is placed, RSS Peptide will process the order and arrange shipment based on the destination and available delivery method.

Processing and shipping times may vary depending on:

Destination country or region
Order volume
Product availability
Logistics provider
Customs or local delivery conditions

2. Shipping Origin

RSS Peptide products are supplied directly from our source in China.

Shipping methods and delivery routes may vary based on the destination and order requirements.

3. Shipping Destinations

Shipping availability depends on the destination country or region and the logistics options available at the time of order.

If you are unsure whether we can ship to your location, please contact RSS Peptide before placing an order.

4. Shipping Fees

Shipping fees may vary depending on:

Delivery destination
Package weight and size
Selected shipping method
Current logistics costs

The applicable shipping cost will be communicated or displayed as part of the ordering process where available.

5. Delivery Time

Estimated delivery times vary depending on destination and logistics conditions.

Any delivery time provided is an estimate and is not guaranteed. Delays may occur due to circumstances outside our direct control, including:

Customs clearance
Carrier delays
Local delivery conditions
Weather
Public holidays
Transportation disruptions

6. Tracking Information

Where tracking is available, tracking information may be provided after the order has been shipped.

Tracking updates are controlled by the relevant logistics provider and may not always update immediately after dispatch.

7. Customs and Import Requirements

Customers are responsible for understanding any local import, customs, or regulatory requirements that may apply in their destination.

Customs procedures may affect delivery times.

Where applicable, import duties, taxes, customs fees, or other local charges may be the responsibility of the recipient unless otherwise agreed.

8. Incorrect Shipping Information

Customers are responsible for providing complete and accurate shipping information.

RSS Peptide is not responsible for delays, failed delivery, or additional costs caused by incorrect or incomplete information provided by the customer.

If you notice an error in your shipping information, please contact us as soon as possible.

9. Damaged or Incorrect Shipments

If your package arrives damaged or you receive an incorrect item, please contact RSS Peptide promptly.

Please provide:

Order information
Photos of the received products
Photos of the outer packaging where relevant
A clear description of the issue

Our team will review the case and provide appropriate after-sales support.

10. Lost or Delayed Shipments

If a shipment appears to be significantly delayed or lost, please contact us with your order information.

We will review the available logistics information and assist with the case where possible.

11. Independent Product Testing and After-Sales Support

Customers may independently test products after receiving the order.

If a verified product issue is identified, please contact RSS Peptide and provide the relevant testing information and order details. Our team will review the issue and provide appropriate after-sales assistance.